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Doubts before buying

Posted: Sun Mar 09, 2014 11:22 am
by rrodriguess
Hi there.

My name is Rafa and I am from Brazil. I've been "dating" RA for almost a year now... planning my new 600 liters fresh water aquarium. Well the time has come and I wonder if I can buy one on the online store and be delivered here, in Brazil. Anyone passed through similar situation?

I sure know that Roberto (and users in the forum) gives an outstanding support (hardware, questions, doubts.. whatever), but how it would work to the south part of the continent? I mean.. I might need a probe replacement, for instance.. how would that work?

Best regards... and sorry for my brazilian highschool english :D
Rafa

Re: Doubts before buying

Posted: Mon Mar 10, 2014 8:05 am
by rimai
Yes. I can ship to Brazil.
We have a few Brazilian users.
You can always buy replacements in the store too.

Re: Doubts before buying

Posted: Wed Mar 12, 2014 3:43 pm
by rrodriguess
Thanks Roberto for the answer.

I am very close to become a user. I tryed to send you a PM but it seems that I am not able to do so 'cause I am a new member.

Can you send me as gift trying to avoid extra extra taxes (as you know we have the best import taxes of the world)?

Best regards
Rafa

Re: Doubts before buying

Posted: Wed Mar 12, 2014 3:53 pm
by rimai
I removed the restriction.