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New IOS update today

Posted: Fri Jan 29, 2016 5:15 am
by oneboss302
New IOS app today! Looks like a nice new interface. Having trouble setting it up though. What is the "name" field? I am assuming that can be anything? Can i use my Dyndns name instead of the IP?

Hope to get this up and running. THanks!

Re: New IOS update today

Posted: Fri Jan 29, 2016 9:46 am
by lnevo
There are still some issues with dyndns names. They do work but I think theres some caching going on. The name field I believe is arbitrary because it stores forum id elsewhere but i've been using that for name.

The custom graphing is pretty sweet :)

Re: New IOS update today

Posted: Fri Jan 29, 2016 9:49 am
by oneboss302
I agree. I finally got it working with the IP address. I had to uninstall the app and reinstall. Worked like a champ after that.

I can "get RA version" without issue.
I can Sync with portal without issue.
I can reboot contoller without issue.

But I cannot see any data. Continues to say "disconnected" or "connecting"

ideas?

Re: New IOS update today

Posted: Fri Jan 29, 2016 1:11 pm
by jsclownfish
same here, no luck connecting yet.

Re: New IOS update today

Posted: Fri Jan 29, 2016 1:16 pm
by oneboss302
It worked for about 5 minutes... then went back to not connecting.

Re: New IOS update today

Posted: Fri Jan 29, 2016 1:31 pm
by rimai
I think I'm going to remove the cloud server settings.
It's meant for upcoming stuff and it should not be used.
That's what is causing it to fail for you.
If you see "Cloud Server: Connecting", it will fail, because your RA is not capable of connecting to cloud server.

Re: New IOS update today

Posted: Fri Jan 29, 2016 1:39 pm
by oneboss302
Great. Thanks! Look forward to the upcoming stuff too. Should we look for an update in itunes sometime soon?

Re: New IOS update today

Posted: Fri Jan 29, 2016 3:41 pm
by rimai
Did it work for you without the cloud server settings? Just leave it blank.
You may need to delete the profile and setup it up again.
Just wanted to confirm this is the case. I'm 99% sure it is that.

Re: New IOS update today

Posted: Fri Jan 29, 2016 4:16 pm
by oneboss302
rimai wrote:Did it work for you without the cloud server settings? Just leave it blank.
You may need to delete the profile and setup it up again.
Just wanted to confirm this is the case. I'm 99% sure it is that.

Yessir! sorry about that. I misunderstood. Thought you were saying there was something on the back end that needed changed.

Once I removed the Cloud Server (forum username/password) it functioned perfectly!

Thanks for that!

Re: New IOS update today

Posted: Mon Feb 01, 2016 5:45 pm
by jsclownfish
Yep, that fixed it for me. Looking forward to hearing more about the starboard. :)