Reef Angel Forum

First, I love this community. I had a RA and RA Plus but then had a child and stepped away from the hobby completely. We're starting a planted tank and I love controllers, so I bought an RA Star.

Well, it's not as easy as I thought it would be to start and I'd love some assistance.

I plugged things in, plugged in Micro USB to laptop and everything looks good to go with the web wizard. I uploaded (I think), but the screen never changed, the touch screen is non-responsive, and the LED on the left side is solid red, none of the outlets are actual turning on. Temperature probe responds with delay. I can't see stats on my portal.

I feel like I am doing something really wrong, but I am not finding much documentation to point me in the right direction. I followed what is posted as the manual to get started.

I appreciate any help!

I did the upload again with the web wizard. This time I selected to put memory settings in code. I don't know if it really uploads as nothing looks different. The red status light is now green, but still non-responsive touch screen. This is a touch screen, right? :-/

And none of the outlets turned on. I don't remember these struggles, but maybe I've just been away for a long time.

Is the touch screen non responsive even without anything connected to it?

Roberto, thanks for all the assistance on the side in getting this figured out.

It ended up being a combination of no instructions and my laptop not showing the USB COM port. I recommend adding something to suggest first upload will occur over COM and to open web wizard from the bottom right tasks verses google search/web address. It works much better when launched from the bottom right task bar. I thought first upload happened, but really it never uploaded my code. And the screen lock was whenever I plugged in ethernet, but that was fixed once I got my first code up there from the wizard. Now I'm off and running. Thanks!