Reef Angel Forum

I was trying to get this figured out before I went away, but was not able to. I wouldn't be able to check until my return at the end of the month I know how to log into my router, but how wouldI be able to tell if that is specifically getting an ip?

2 things to try is doing a full power reboot, not rebooting from the menu screen if that doesn't work. I suggest try changing the time on the controller to match the current time, then reboot from the controller from the menu screen. Yea I tried both those but no luck. I don't understand why the co...

brennyn21 wrote:Can you plug the ethernet cable into a laptop or other device to verify the router or switch is working?

Thank you for responding!

Yes I tried that. Has internet connection when plugged into laptop!

Anyone have an idea on what to do?

Hello- My Reef Angel Star has been running for a few years. I had to move my aquarium and the Star was unplugged for a couple of weeks. When I plugged back in, I couldn't get it connected to the app or portal. It is plugged into an ethernet cable. I tried regenerating a new basic code with the wizar...

Worked, thanks!

I did when I was trying to troubleshoot after it wasn't working for a few days, but I changed it back.

What other options can I try? Can I do like a factory reset on the controller?

My portal is connected

Yes have rebooted a couple times

Yes, everything was connected and running for the past 18 months.

No it says cloud connection is disconnected on the controller.

The uapp days connected, but nothing works.

The portal is showing current date and time under "last update". The Uapp says cloud status is connected, but the time, date, parameters and relays are not updating.

For me it says that it is connected now, but won't update. When I try to turn a relay on it just times out. On my star itself it still says disconnected

I had the star running without issue for a while. Two days ago I couldn't connect to the network from the uapp. I tried rebooting the controller, but it still won't connect. I also tried deleting and re entering the forum information on the uapp, but no luck. Please advise!

Thanks,

So the only way to update it would be to plug in directly to the star, correct?

Thank you. I thought I updated it, but I realized it was not uploading. I plugged the controller into the laptop to upload and it worked. Now if I want to make changes, how do I do the remote upload? In the wizard it will show that it was successful and it may take up to 5 minutes, but it never upda...

Okay, I had the old relay box with the extension hub as ID1, but I had to change to ID2 to work. Any advice to get the cloud connected? I logged in when I used the web wizard. Even tried changing the password and doing it again. Right now I can only update through wifi on the old Android app. Can't ...

I also cannot get the star to connect to the cloud. I get an IP address on the screen, but Cloud Connection: Disconnected. I have an ethernet cable connected to it.

I have my Star plugged in and set up. The new relay that came with the star is plugged into one of the USB on the Star. One of the old relays is plugged into the relay box with the pin connection, then the relay is plugged into the second USB connection on the Star. On my app it is showing main rela...

So both relays connect directly to the star instead of daisy chained together?

Can I connect my old relay expansion to the new style star relay? One new and one old relay box?

I have a RA plus I have been running for years. Everything is great except I constantly have to unplug the wifi and plug it back in to get it to connect. A pain if I am not home and want to check on the tank.. I am intrigued by the star because you can just hard wire the internet connection. My ques...

I only have one controller for the moment, so I haven't tried it.

Bummer. If I did home and away, the labels would be wrong for the relays too correct? You gotta set up multiple controller capabilities, then I will have no excuse not to get a second!

I have a reef angel plus that I have been using for years. Was thinking of buying a second for a tank thats in a different room. Does anyone do this? I have the android app, how would I switch between the tanks?

Any tips on doing this is appreciated!

Steven

Thank you!

Hello,

I bought 2 BRS dosing pumps for Calcium and Alkalinity. On the BRS website it says to connect the pumps to a mechanical relay outlet not a TRIAC outlet. I have a relay and an expansion relay. What outlets can I connect these pumps to?

Thank you,
Steven

Thank you so much! I truly appreciate your patience and help!